MADE WITHAT CATTURA VIDEO

At Cattura Video we take great pride in building open and flexible video solutions for educators that are adopting lecture capture and flipped learning into their classrooms. Our open philosophy has transcended into a simple, well-integrated alternative to costly & complex enterprise video solutions.

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Cattura Video Policies, Statements and Terms


Privacy Policy

This website is operated by Cattura Video, LLC. This Privacy policy describes your rights regarding our collection, storage, use and protection of your personal information. This Privacy Policy applies to the Catturavideo.com website and all related sites and services where our Privacy Policy is referenced. Personal information provided on the website and online credit transactions are transmitted through a secure server using Secure Socket Layering (SSL) encryption technology. Browser pop-ups may occur when making a transaction on our website that you're about to enter a secure area so you can complete your personal transaction with confidence. For us to achieve our goal of providing our customers with the highest quality products and customer service, we have implemented a procedure to ensure your personal information is handled in a safe, secure, and responsible manner. We take every administrative and electronic step to ensure your personal information is kept private. The private information that Cattura Video collects will never be sold, shared, or displayed and we limit the number of people who have access to our database servers. As Cattura Video continues to develop our website and grow with the advances in technology, this privacy policy is subject to change. Therefore, we encourage you to refer to this policy on an ongoing basis so you are aware of our current policy.

Children’s Privacy Policy

Cattura Video’s Services are not intended to be used by children under the age of 13. Our services were created for educators. Educators have the authority to act on behalf of the parent for educational purposes; the Educator is to ensure that the student doesn’t provide personal information. We do not knowingly collect any personal information from children under 13. Please direct any questions to info@catturavideo.com This Privacy Policy was last updated on May 2016.

US Shipping Policy

When shipping within the United States. We do not ship to PO Box addresses, United States territories, or addresses outside the United States. Cattura Video does not support shipping items in one order to multiple shipping addresses. If you would like to ship additional items to multiple addresses, please place a separate order. Currently, our units are made per purchase. In order for us to ensure the highest quality of your unit, there is a process of 3-4 weeks before your order is shipped to you from our warehouse. The manufacturing time will slightly vary depending on the quantity of your purchase. As Cattura Video continues to grow and develop, our shipping methods are subject to change and improve. We encourage you to refer to this policy on an ongoing basis so you are aware of our current shipping policy.

International Shipping Policy

For orders outside the US you will have to email your request to sales@catturavideo.com. We will not ship to PO Box addresses. You will need to provide a physical address where your order will be delivered. If you have a VAT number and/or VAT exempt you will need to provide us with your VAT number and/or your exemption certificate. Cattura Video does not support shipping items in one order to multiple shipping addresses. If you would like to ship additional items to multiple addresses, you will be required to place separate orders. 100% of the invoice total is due before your unit will be shipped. In order for us to ensure the highest quality of your purchase, there is a process of 4-6 weeks before your order is shipped to you from our warehouse. The manufacturing time will slightly vary depending on the quantity of your purchase. Additional Import/Export Fees, Duties and VAT

Taxes

The customer will be responsible for the shipping fees, customs, duties, taxes and VAT or tariffs. The standard shipping cost will be included on your invoice. Upon your request we can give you an estimation of the taxes and duties that may apply. It will be estimated and will not be an actual calculation. If the actual Import Fees (paid by the carrier on behalf of the recipient to the customs and tax authorities of the destination country) are less than the Import Fees Deposit collected by us on your behalf, you’ll automatically be refunded the difference to the payment method you used for the order. You’ll receive an e-mail notification confirming the amount of the refund. The process can take up to 60 days from the shipment date. Note: If you refuse delivery of the shipment, you are responsible for payment of all return shipping fees and any applicable fees, duties and taxes. Shipping fees are not refundable for undeliverable shipments or refused shipments.

Returns - Customs, Duties, Taxes, and VAT

Unfortunately, we cannot refund your original domestic and international shipping charges. Additionally, we cannot refund customs, duties, taxes, VAT or tariffs. In some cases, you may be eligible for a refund of a portion or all of the fees from your customs office. You must contact them directly. As Cattura Video continues to grow and develop, our shipping methods are subject to change and improve. We encourage you to refer to this policy on an ongoing basis so you are aware of our current shipping policy.

Copyright and Trademark Statement

All materials posted on this site are subject to copyrights owned by Cattura Video and other individuals or entities. Any reproduction, retransmission, or republication (in whole or in part) of any document or information found on this site is expressly prohibited, unless otherwise agreed to by Cattura Video or other copyright owner and expressly granted in writing to consent to reproduce, retransmit, or republish the material. All other rights reserved. The Cattura logo is Trademark protected. Logos may not be used or reproduced without permission. Any individual, organization, or company wishing to use the Cattura Video logos and trademarks must obtain the right to do so in writing from Cattura Video.

Returns

Cattura Video wants you to be thrilled about your new purchase. We are here to ensure every customer is happy with their Cattura Video product. If you need to return a product we are here to help. Before returning your Cattura Video product, please contact your sales representative. Your sales representative will give you the necessary steps to return your item safely back to Cattura Video headquarters. Please consider a few important points when returning a product you purchased from Cattura Video. You have 30 calendar days to return an item from the date you receive it. The item you are returning must be repackaged safely with all the cords, adapters, and documentation that was included when you received it. All items must be returned in the condition that it was received in. You must obtain a Return Authorization number before we will accept returns. The RMA will be provided to you by your sales representative.

Refunds

Once your returned product is received at our headquarters we will inspect the package to ensure the item is eligible for a refund. A 10% restocking fee will apply. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within seven to fourteen business days of receipt of the returned item. It will depend on the card-issuing bank when the credit will be posted to your account. If you paid by check, money order, cashier's check you will be refunded in the form of a check from Cattura Video.

Exchanges

Cattura Video only handles exchanges on defective equipment or equipment that was damaged during shipping. If the item you've purchased from Cattura Video is damaged or defective on arrival, please contact us within the first 24 hours.

Cattura Video Platform (Learning Engine) Terms and Conditions

By accessing this website(“Website”), you agree to the following terms and conditions that form a binding contract between Cattura Video and you (this “Agreement”) governing your use of this Website:

1. Website Use. Cattura Video grants to you a limited, non-exclusive license to use this Website for educational

2. Ownership. This Website and all of its content is and will remain the sole property of Cattura Video, including

3. NO WARRANTY. THIS WEBSITE IS PROVIDED TO YOU “AS IS.” TO THE EXTENT PERMITTED BY LAW, CATTURA VIDEO DISCLAIMS ALL STATUTORY, EXPRESS AND IMPLIED WARRANTIES.

4. LIMITATION OF LIABILITY. TO THE EXTENT ALLOWED BY APPLICABLE LAW, CATTURA VIDEO IS NOT RESPONSIBLE OR LIABLE WITH RESPECT TO ANY SUBJECT MATTER OF THIS AGREEMENT UNDER ANY BREACH OF CONTRACT OR WARRANTY, CONTRACT TERMINATION, NEGLIGENCE, TORT, STRICT LIABILITY, INDEMNITY, AT LAW OR IN EQUITY, OR ANY OTHER THEORY FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES. YOU ARE SOLELY RESPONSIBLE FOR YOUR USE OF THIS

5. General Provisions. You may not assign, transfer or sublicense this Agreement or any obligation or right under this Agreement to any party. This Agreement shall be governed by and construed in accordance with the laws of the United States and of the State of Texas, without regards to conflicts of law principles. Nothing in this Agreement will be construed to constitute either party as the agent, employee or representative of the other party and no joint venture or partnership will be created hereby. This Agreement contains the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior oral or written agreements, commitments or understandings with respect to the matters provided for herein. No amendment, change, waiver or discharge hereof shall be valid unless in writing and signed by both parties. If you signed up through the Website to use Cattura Video’s Learning Engine® platform (the “Software”), then

6. Trial Period. The terms and conditions from this point and beyond will start when you click “I Agree.” You may end this portion of the Agreement by discontinuing use of the Cattura Video-provided license key. Cattura Video may end this portion of the Agreement at any time by disabling the license key with or without

7. License. Cattura Video grants to you a limited, non-exclusive license to use the Software for your organization. Cattura Video identifies your organization by the domain that you provide to Cattura Video. You may only use the Software according to its accompanying documentation for your internal business or education-related purposes. Various features, functions and capabilities of the Software may be limited or disabled. Cattura Video may remotely or automatically upgrade, downgrade, limit or disable the Software or any of its features or functionalities in its sole discretion. All Software and related support materials area and will remain the sole property of Cattura Video, including all intellectual property rights therein.

8. Support. Cattura Video provides a self-support portal that includes user documentation and educational videos. You may use the documentation and videos only to support your use of the Software. If you require other support from Cattura Video, you may purchase support. THE SOFTWARE IS PROVIDED TO YOU “AS IS.” TO THE EXTENT PERMITTED BY LAW, CATTURA VIDEO DISCLAIMS ALL STATUTORY, EXPRESS AND IMPLIED

9. Privacy. Your use of the Software is subject to Cattura Video’s privacy policy, which is found here. Cattura Video and third parties (such as Google) may collect data regarding your use of the Software.

10. Open Source Materials. The Software may use or link to open source materials, and your use is subject to the terms and conditions of the specific license under which the open source material is distributed. One or more Rev April 2016 Page 1 of 3 of the following open source licenses may apply, depending on the Software: Apache License 2.0, BSD License, CMU Sphinx License, Creative Commons Attribution 3.0 License, GPL, JDOM License, LGPL, MIT

11. Children’s Privacy Policy. Cattura Video’s Services are not intended to be used by children under the age of 13. Our services were created for educators. Educators have the authority to act on behalf of the parent for educational purposes; the educator is to ensure that the student doesn’t provide personal information. We do not knowingly collect any personal information from children under 13. Please direct any questions to

12. Restrictions. You may not (A) copy, modify, or create a derivative work, collective work, or compilation of the Software; (B) reverse engineer, decompile, disassemble or otherwise attempt to extract the code of the Software or any part thereof; (C) access the Software for any benchmarking or comparison purposes, or to develop a competing product or service; (D) attempt to probe, scan or test the vulnerability of the Software, or disclose to any third party, or circumvent any access control or digital rights management measures or technology thereof; or (E) allow any other individual or entity to do so.

13. Third-Party Platforms. The Software is only provided through certain compatible third-party learning management systems (“LMS”) (e.g., BlackBoard, Canvas, Moodle, or Sakai), and relies on third-party content management systems (“CMS”) (e.g., YouTube or Vimeo) (collectively, “Third-Party Products”). A list of compatible LMS and CMS is provided at Cattura Video’s website. YOU ARE SOLELY RESPONSIBLE FOR PROVIDING A COMPATIBLE LMS AND CMS, AND FOR COMPLYING WITH ALL APPLICABLE LICENSES AND TERMS OF USE. THE AVAILABILITY OR UPTIME OF THE SOFTWARE AND YOUR USE THEREOF DEPENDS ENTIRELY ON THE QUALITY, AVAILABILITY, EXISTENCE, FEATURES OR UPTIME OF THE THIRD-PARTY PRODUCTS. CATTURA VIDEO DOES NOT CONTROL AND DOES NOT GUARANTEE THE AVAILIBLITY OF THE THIRD-PARTY PRODUCTS. THIRD-PARTY PRODUCTS MAY BE DISCONTINUED, DEPRECATED OR MODIFIED AT ANY TIME AND WITHOUT NOTICE TO YOU OR TO CATTURA VIDEO. CATTURA VIDEO WILL NOT REFUND ANY LICENSE FEES OR EXTEND ANY WARRANTY DUE TO FAILURE, CHANGE, INTERRUPTION, ERROR, DEGRADATION, LOSS OR DAMAGE RESULTING FROM OR ARISING OUT OF A THIRD-PARTY PRODUCT, EVEN IF SUCH THIRD-PARTY PRODUCT IS DISCONTINUED, DEPRECATED OR MODIFIED TO NO LONGER FUNCTION WITH THIRD-PARTY PRODUCTS MAY DELIVER ADVERTISING AND OTHER CONTENT TO YOU OR YOUR END-USERS, OR USE YOUR CONTENT IN WAYS THAT YOU OR YOUR END-USERS MAY NOT EXPECT OR DESIRE. THIRD-PARTY PRODUCTS MAY NOT BE SECURE, MAY TRACK YOU AND YOUR USE OF THE THIRD-PARTY PRODUCTS, MAY SELL DATA RELATED TO YOU TO OTHERS, MAY BE SUBJECT TO PHISHING ATTACKS AND OTHER IDENTITY RISKS, MAY INCLUDE HIDDEN FEES OR ACTIVITY, AND MAY BE SUBJECT TO CHANGING TERMS OF USE AND PRIVACY POLICIES. IT IS YOUR SOLE RESPONSIBILITY TO UNDERSTAND AND PROTECT YOURSELF AGAINST RISKS ASSOCIATED WITH USING THIRD-PARTY PRODUCTS. CATTURA VIDEO DISCLAIMS ALL LIABILITY ARISING FROM YOUR USE OF THIRD-PARTY PRODUCTS, AND FOR CONTENT CREATED, HOSTED, MODIFIED, DISPLAYED, COPIED, BROADCAST, PERFORMED OR DELIVERED BY YOU OR YOUR END-USERS. YOU WILL DEFEND AND INDEMNIFY CATTURA VIDEO AGAINST ANY THIRD-PARTY CLAIM OR ACTION RESULTING FROM OR ARISING OUT OF YOUR USE OF A THIRD-PARTY PRODUCT IN VIOLATION OF THIS AGREEMENT, OR OF YOUR VIOLATION OF ANY LICENSE, TERMS OF USE OR PRIVACY POLICY OF A THIRD-PARTY PRODUCT, OR OF YOUR OR YOUR END-USER’S CONTENT.

14. General Provisions. Neither party may use the name, trademark or logo of the other party in publicity, advertising or similar activity without the prior written consent of the other party, except that you agree that Cattura Video may list you as a customer on Cattura Video’s website or as part of Cattura Video’s marketing efforts. The Software and related documentation are being released or transferred to you in the United States and are therefore subject to U.S. export control laws. You will comply with all applicable export laws, restrictions and regulations of U.S. and foreign jurisdictions and will not export or re-export, or allow the export or re-export, of any Software, technology or information thereof in violation of any such laws, restrictions or regulations. The Software is “commercial computer software,” and all Documentation therefor is “commercial computer software documentation,” as those terms are defined and used at 48 C.F.R. 2.101 Rev April 2016 Page 2 of 3 and 48 C.F.R. 12.212. Consistent with 48 C.F.R. 12.212, and 48 C.F.R. 227.7202-1 through 227.7202-4, all U.S. Government Customers acquire or license the Software and related documentation with only those rights set forth herein. The contractor/manufacturer of the Software and related documentation is Cattura Video, the contact information of which is provided on this Website.

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